Shangri-La Bengaluru has announced the appointment of Rahul Joshi as its new General Manager, marking a key leadership move for one of the city’s most prominent luxury hotels.

With over 25 years of hospitality experience, Rahul has held leadership roles at renowned five-star hotels in India and overseas, bringing deep expertise in hotel operations, brand strategy, and guest engagement. His background reflects a strong track record in driving both business growth and exceptional guest satisfaction.

Rahul is recognized for his forward-looking management style, operational excellence, and emphasis on team development and empowerment. His strengths include strategic innovation, mentoring future hospitality leaders, and building strong partnerships within the industry, making him a valuable addition to the Shangri-La Hotels and Resorts leadership team.

At Shangri-La Bengaluru, Rahul aims to enhance the hotel’s reputation for luxury hospitality in Bengaluru by creating guest experiences that connect with local culture while maintaining the brand’s global standards of excellence.

Rahul shared his thoughts on the new role, “I am truly excited and honoured to join Shangri-La Bengaluru at such an important moment, as we celebrate 10 years of excellence and look ahead to the next transformative phase. Shangri-La has always stood out for its ability to gracefully blend Indian cultural experiences with authentic Asian hospitality, embracing diversity and looking after every guest as part of the extended Shangri-La family. I am committed to nurturing this unique environment and leading our team in delivering unforgettable moments for all who walk through our doors.”

His appointment comes at a landmark moment as Shangri-La Bengaluru celebrates its tenth anniversary, setting the stage for the next chapter of the hotel’s strategic growth, innovative guest journeys, and enhanced service standards.