The Enterprising Travel Agents Association (ETAA) Mumbai Chapter, in collaboration with Tourism Malaysia, successfully kicked off its first Knowledge Session at the Tourism Malaysia office in Mumbai.

The session saw the participation of ETAA members, who gained valuable insights into Malaysia’s latest attractions, destinations, and unique travel experiences. Members also had the opportunity to interact directly with the Tourism Malaysia leadership team:

• Ms. Noriah Jaafar – Director, Tourism Malaysia
• Mr. T. Ediwanto Eddie – Deputy Director, Tourism Malaysia
• Ms. Jane D’Cruz – Marketing Manager

Speaking about the initiative, ETAA highlighted that such knowledge sessions are designed to keep members updated with evolving tourism offerings, while also strengthening industry relationships.

The program was hosted and organized by Tourism Malaysia, with coordination support from the ETAA Mumbai BOD team:

• Mr. Jagat Mehta – National Board Member
• Mr. Abhijit Khadilkar – National Board Member & Membership Head
• Mrs. Dipti Pradhan Thakoor – National Board Member & Event Head
• Mr. Dharmesh Advani – National Board Member

Feedback by Members:

• Mr. Sivadas, CEO, Sivadas Travel: “This is the best training program about Malaysia conducted by ETAA committee and Malaysian Tourism. Very informative. Well done.”
• Mr. Ajinkya Dhumma, CEO, Classis Travel and Tours: “The session was highly informative and provided valuable insights into Malaysia’s diverse tourism offerings, including luxurious properties at the island-hopping destination i.e., Sabah and Sarawak.”

ETAA has announced that the next Knowledge Session will be held on 7th October 2025. Members are encouraged to participate and benefit from these exclusive learning and networking opportunities.